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Questions & answers

Delivery

How long does delivery take?

Orders arrive in 1 to 3 business days, anywhere in Egypt.

Do you deliver outside Cairo?

Yes. We deliver to all governorates across Egypt. The delivery fee is shown at checkout. More in our Shipping page.

Payment & returns

How can I pay?

Pay cash on delivery, at your door, anywhere in Egypt. Any other payment options available are shown at checkout.

Can I return or exchange a toy?

Yes, within 14 days of delivery, if the toy is unused, in its original packaging with all tags and accessories. Email us first with your order number. Full details in our Return & Refund Policy.