Warranty

Faulty items

If a toy is faulty, does not match its description or is not fit for its purpose, you can return or exchange it within 30 days of receiving it, at no cost to you. If the same fault affecting how the product works happens more than twice within the first year, we will replace it free of charge.

Delivery damage

Please tell us within 48 hours with clear photos if a toy arrives damaged from delivery.

What is not covered

• Damage caused by misuse or mishandling.
• Normal wear and tear.

Questions about a product?

Reach us from the Contact page. Full details are in our Return & Refund Policy.